Healthcare Terms of Service
Medical service terms designed for patient safety and transparency.
🏥 Healthcare Service Terms
WayToLab provides diagnostic aggregation services connecting patients with certified laboratories. Please review these healthcare-specific terms carefully.
1. Healthcare Service Agreement
By using WayToLab, you acknowledge and agree to these healthcare service terms. If you disagree with any provision, you may not access our diagnostic services.
Note: These terms govern the use of healthcare services, not medical treatment. Always consult with licensed healthcare professionals for medical advice.
2. Our Healthcare Role
WayToLab operates as a diagnostic service aggregator and facilitator in the healthcare ecosystem:
Service Aggregator
We connect patients with NABL/CAP certified diagnostic laboratories
Quality Assurance
We ensure partner labs maintain certification and quality standards
Important Limitations
- • We do not own or operate diagnostic testing equipment
- • Laboratory accuracy liability rests with the certified lab
- • We provide trained phlebotomists for sample collection
3. Appointment & Cancellation Terms
Healthcare Appointment Guidelines
Appointments are subject to phlebotomist availability in your area
While we strive for punctuality, healthcare delays may occur due to:
Significant delays (over 60 minutes) will be communicated proactively
4. Patient Responsibilities
To ensure accurate diagnostic results, patients must adhere to these healthcare guidelines:
Accurate Information
Provide complete and truthful medical history and current symptoms
Preparation Compliance
Follow fasting and medication guidelines as instructed for tests
Medication Disclosure
Disclose all current medications and supplements
Service Disclaimer
WayToLab is not responsible for results affected by preparation non-compliance
Important: Diagnostic test results should always be interpreted by qualified healthcare professionals. WayToLab does not provide medical diagnosis.
5. Healthcare Payment Terms
Dynamic Pricing
Diagnostic test prices may vary based on lab partnerships and service areas
Payment Confirmation
The price displayed at booking confirmation is the final charged amount
Healthcare GST
All prices include applicable GST as per Indian healthcare service regulations
6. Healthcare Liability Limitations
As a healthcare service facilitator, our liability is limited to:
Service Facilitation
Limited to the coordination and delivery of diagnostic services
Excluded Liabilities
We are not liable for indirect, incidental, or consequential damages arising from diagnostic services
Legal Jurisdiction
These terms are governed by Indian law and healthcare regulations
Healthcare Compliance
These terms comply with Indian healthcare regulations and patient safety guidelines
WayToLab HealthcareTrusted Diagnostic Service Provider